Premium Rate Aggregation
Creating and managing a pan-continental premium rate solution is complex, with many parties involved in provision of service, a bewildering array of local regulation and an array of relationships to manage.
Tripudio’s Premium Rate Aggregation service offers a single, managed service, leveraging relationships with local vendors and international carriers to simplify management whilst maximising rebates to clients.
Tripudio brokers services from a multitude of telecommunications suppliers on a global scale following the Virtual Network Operator (VNO) model of network sourcing. Tripudio is a service provider that does not have the overhead of owning its own network infrastructure and can therefore focus resources on the key processes of multiple service provider support. This gives Tripudio the ability to provide clients with the optimum global solution, offering maximum flexibility, maximum rebate payments and a dedicated focus on service quality. The VNO operator model permits swift deployment to respond to changes in demand and circumstance and to meet the needs of a fast-moving business.
Consultancy
Tripudio offer a wide range of business consultancy services to assist clients in the following areas
| Contact centre operational strategy |
| Interim management |
| Information Technology strategy and service procurement |
| Contact centre design, build and offshoring |
| Human resources compliance |
| Recruitment/retention programmes |
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